Order cancelation: What to do if you need to cancel a processing order

Canceling policy for SodaSense

If you've initiated an order with us but find yourself needing to cancel, or if there's an issue with your order, here's how to ensure a swift resolution:

Unfortunately, you cannot cancel an order directly through your account.

Cancelation process: If, within 24 hours of placing your order, you realize you need to cancel, please reach out to our customer service team by visiting our contact page. We will assist you promptly, ensuring your request is handled to the best of our abilities.